enthusiastic student, eager to soak in everything they so generously shared.  Others had personal stories so inspiring; being in their presence was like sitting with angels.  Some were angry, frustrated or fearful, and I was presented the opportunity to experience their pain.  This is also when I had the opportunity to be a calming presence, and help them move from a place of emotional discomfort to a place of personal power and peace – regardless of the decisions they ultimately made. Some were humble and sincere; others vociferous and even a bit arrogant.  Some were savvy, speedy negotiators; others were thoughtful and analytical, taking their time as we navigated through the process of mediation (and, it is a process, but that’s a topic for another day). There were some who were wealthy beyond imagination; others had little more than the clothes they wore to mediation. Although it was often serious conflict that brought us all together, I look back on 2009 and appreciate that most took opportunities to share a little piece of their lives with me. Many shared a hearty laugh or two with me, and many shared their tears.